Welcome to Caraito!

Caraito is owned and operated by Perla World LLC.

The following terms and conditions apply to the use of the Caraito platform and services. This includes the mobile and tablet versions, as well as any other version of Caraito accessible via desktop, mobile, tablet, social media or other devices.

By using the platform, you agree to these terms and conditions and our privacy policy. In these terms and conditions, the words “platform” refer to the Caraito platform, "we", "us", "our", and "Caraito" refers to Perla World LLC, and "you" and "user", refers to you, the Caraito user.

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING OR OBTAINING ANY FUNCTIONALITY, INFORMATION OR CONTENT FROM THE PLATFORM.

 

1. ACCEPTANCE OF TERMS

By accessing and using the Caraito platform, you agree to be fully bound by the terms and conditions set forth in this agreement. If you do not agree to any of the terms, you must refrain from using the platform or its services. We reserve the right to modify this agreement at any time. Any modifications will be effective upon posting on the platform. By continuing to use Caraito following the posting of a modification, you expressly agree to be bound by the updated terms. For this reason, we recommend that you review this agreement periodically to stay informed of any changes.

By using the platform, you represent and warrant that you have full legal capacity, power and authority to enter into this agreement and to perform your obligations hereunder. You further confirm that you are not subject to any legal, contractual or other restriction that limits or prevents your ability to accept these terms and conditions. You warrant that you will use the platform in accordance with applicable laws and regulations and that your use will not infringe any third-party rights or contravene any applicable regulations.

Your acceptance of this agreement constitutes a binding commitment by you and any entity you represent to adhere to the terms set forth herein and any additional policies posted on the platform. This commitment includes your obligation to ensure that all information provided during registration and use of the platform is truthful, accurate and up to date. Caraito will not be liable for any breach of these terms by users, and any violation of these terms may result in the suspension or termination of your access to the platform.

 

2. NOTIFICATIONS AND COMMUNICATIONS

By using the platform and our services and providing your email address, you agree that we may use your e-mail address to send you important notifications and communications about our services, news and special content. If you do not wish to receive these e-mails, you may opt-out of receiving them by sending us your request through our contact information or by using the "unsubscribe" option in the e-mails themselves. This option may prevent you from receiving emails about our services, important news and special content.

 

3. DESCRIPTION OF SERVICES

Caraito is a digital platform specializing in automotive advice, designed to assist users in the vehicle selection process in an informed, efficient manner tailored to their individual needs. Through a hybrid approach that combines artificial intelligence tools with personalized attention, Caraito allows users to explore vehicle options based on objective data and customized parameters, reducing the complexity inherent in decision-making in this area.

The platform collects information voluntarily provided by users, including but not limited to their driving habits, lifestyle, technical requirements, personal preferences, and budget constraints. Based on this information, Caraito processes and generates individualized recommendations that guide users in choosing vehicle models compatible with their profile. This process is supported by publicly available information and sources considered reliable, although the completeness or accuracy of the data provided by third parties is not guaranteed.

The services offered through the platform include:

• Car AI Advisor: an artificial intelligence-based tool that analyzes the data provided by the user and automatically generates suggestions for vehicles that best fit their profile.

• Personal Car Advisor: a personalized advisory service via video calls or similar channels, through which trained human advisors provide specific guidance, answer specific questions, or provide a more detailed analysis of vehicle options.

Caraito facilitates the search, analysis, and comparison of vehicles through interactive features and guidance recommendations, without intervening in the sale of cars or acting as a representative, distributor, or agent of any party. The platform does not carry out commercial transactions, promote specific brands, or guarantee the availability, price, or conditions offered by dealers or other third parties. It is the sole responsibility of the user to verify the information, contact the sellers, and assume all responsibility for their decisions and contractual relationships with third parties. Under no circumstances will Caraito be liable for errors, omissions, price variations, availability, conditions or any other aspect related to third-party vehicle offers.

The use of Caraito's services implies understanding and acceptance that all information provided through the platform is for informational purposes only and does not constitute a binding offer, professional recommendation or guarantee regarding external products or services.

 

4. TRANSFER OF DATA TO THIRD PARTIES FOR ADVISORY PURPOSES

By using the Caraito platform and providing your personal information, you expressly authorize Caraito to share certain data, including your email address, with dealers, distributors, or other third parties related to the sale of vehicles, when it is believed that such third parties may offer options that match the preferences, needs, or interests expressed by you on the platform. This transfer of data is carried out for the sole purpose of facilitating the search for the ideal vehicle and improving the advisory experience provided by Caraito. Caraito will carry out this transfer in a limited and targeted manner, ensuring that the third-party recipients use the information only for the authorized purposes and in accordance with reasonable data protection practices.

 However, Caraito is not responsible for the content of communications, offers, commercial conditions, or the subsequent use that such third parties make of the data received. The user assumes full responsibility for any interaction or relationship established with these third parties. If you do not agree with this policy, you must refrain from using the services that involve such exchange of information.

 

5. USER ACCOUNT

To access certain functionalities of the Caraito platform, the user may have the option of creating an account. By registering, the user agrees to provide accurate, current and complete information, as well as to keep such information up to date at all times. The user is solely responsible for the confidentiality of their access credentials, including their email address and password, and undertakes not to share them with third parties or allow unauthorized access to their account. Any activity carried out from the user's account will be presumed to have been carried out by the user, and therefore Caraito will not be responsible for the improper use of the account or for unauthorized access resulting from a breach of this obligation by the user.

In the event of detecting or suspecting unauthorized access, a security breach or the improper use of the account, the user agrees to notify Caraito immediately. The platform reserves the right to suspend or cancel accounts that display irregular behavior, that violate these Terms and Conditions, or that compromise the integrity and security of the services offered. Caraito may also restrict or eliminate user access if it detects that the account has been used fraudulently, deceptively, or contrary to the law or the platform's internal policies.

 

6. PLANS AND PAYMENTS

Caraito offers different plans for accessing its services, which may be free or paid. Users can choose the type of plan that best suits their needs and desired level of advice. All payment plans are contracted through a one-time payment and are not subject to automatic renewal.

Access to the services is structured as follows:

Free Plan

The free plan allows users to access the basic functionalities of the platform, including:

• Automated vehicle comparison generated by artificial intelligence. Only one vehicle option is visible in free package.

• General results based on preferences and needs declared by the user.

• Limited access to complementary information about the suggested vehicles.

Payment Plans

The payment plans provide access to advanced and personalized services through a single payment, including:

• In-depth analysis of recommended vehicles, including factors such as the estimated cost of ownership.

• Access to personalized consultations with experts via video calls or email.

• More precise recommendations, based on additional variables provided by the user.

• Advice focused on the user's driving profile, quote and lifestyle.

Payments for payment plans must be made using the payment methods available on the platform at the time of agreement. All payments are final and non-refundable, except in the cases expressly covered by our refund policy. Users are responsible for reviewing and confirming the details of the selected plan before proceeding with payment. Caraito reserves the right to modify the content, scope and price of the plans offered at any time, without affecting the services already contracted by the user.

 

7. VEHICLE PRICES (ONLY APPLIES TO CANADA)

The vehicle prices shown on Caraito are estimates based on publicly available information on the official websites of car manufacturers. These estimates include:

• Manufacturer's recommended retail price (MSRP)

• Pre-delivery inspection (PDI)

• Freight

• Fees

• Dealer fees

• Applicable taxes, including the luxury tax for vehicles priced over CAD 100,000

Our goal is to provide users with a reference price that is as close to reality as possible. However, due to factors such as dealer pricing strategies, promotions, regional variations and additional fees, the actual price at a dealership may differ from the estimates shown on Caraito.

Caraito is not responsible for:

• Any discrepancies between the prices displayed on our platform and those of the dealers.

• Price changes made by manufacturers, dealers or third parties after our last update.

• Any financial, contractual or personal decisions made by the user based on Caraito's recommendations, including the purchase or non-purchase of a vehicle.

• Any direct, indirect, incidental or consequential damages arising from differences in vehicle pricing.

• We strongly recommend that users verify all vehicle details, including price, fees and conditions, directly with the dealer before making any purchase decision.

 

8. USER INFORMATION AND CONFIDENTIALITY

We value your privacy and the security of your data. Your personal information is confidential, and we do not sell, share or misuse your data. However, as we mentioned in Point 4, we may share your email with a trusted dealer who has the requested car.

 

9. LIMITATION OF LIABILITY

Caraito provides an artificial intelligence-based advisory service and personalized guidance to help users make informed decisions regarding the choice of vehicles. However, the user acknowledges and accepts that all the services, recommendations, analyses and suggestions provided by Caraito are for information and guidance purposes only, and in no case constitute an offer, guarantee or promise of specific results with respect to the availability, price, conditions or characteristics of the recommended vehicles. The platform does not sell vehicles or act as an intermediary in any transaction, therefore any decision to purchase, contact with dealers or external sellers, negotiation or agreement entered into by the user will be under their sole and exclusive responsibility.

Caraito does not guarantee the accuracy, integrity, validity or veracity of the information available on the platform or of the data used by the artificial intelligence algorithms. Although reasonable measures are taken to ensure the quality of the content and the proper functioning of the system, there may be inaccuracies, errors, omissions, outdated information or interruptions in the service that are beyond Caraito's reasonable control. In this sense, the user expressly accepts that it is their duty to independently verify all information related to vehicles, prices, purchase conditions, availability and any other relevant aspect before making decisions or entering into transactions with third parties.

The information presented in the tables and recommendations generated by the Car AI Advisor service is based on a combination of internal databases and results provided by artificial intelligence systems. While Caraito strives to provide useful, up-to-date, and informative information, AI-generated content may contain inaccuracies, omissions, or misinterpretations. Consequently, users are advised to independently verify any relevant data before making purchasing decisions or entering into relationships with third parties. Caraito assumes no responsibility for the decisions, actions, or omissions of users based on the information offered on the platform, nor for any direct or indirect damages that may arise from the trust placed in such content.

Under no circumstances shall Caraito be liable, whether directly or indirectly, contractually, extra-contractually, objectively or of any other nature, for damages of any kind, including but not limited to economic losses, loss of opportunities, consequential damages, loss of profits, mechanical or technical failures, losses arising from purchasing decisions, errors in recommendations, service interruptions, or any damage caused as a consequence of the use or impossibility of using the platform, even when the possibility of such damage has been warned of.

Likewise, Caraito will not be responsible for the content, availability, security, regulatory compliance or conditions of the websites or services of third parties that users can access through links or references available on the platform. Any interaction, consultation or relationship that the user establishes with third parties, including dealers, external sites or independent advisors, is done so at their own risk and responsibility.

The user expressly accepts that they use the platform at their own risk and that the services are provided “as is” and “according to availability”, without guarantees of any kind, whether express or implicit, including, among others, guarantees of merchantability, suitability for a particular purpose, accuracy or non-infringement.

Caraito reserves the right to modify, suspend, interrupt or update the operation of the platform, in whole or in part, at any time and without prior notice, without this giving rise to any liability on the part of the company towards the user or third parties.

 

10. COPYRIGHT

All the content on the Caraito platform, including, without limitation, names, logos, trademarks, images, text, graphics, videos, photographs, illustrations, software and other elements are protected by copyright, trademarks and/or other intellectual property rights owned and controlled by Caraito. You acknowledge and agree that all materials on Caraito are made available for limited, non-commercial, personal use only. Except as specifically provided herein, no material may be copied, reproduced, republished, sold, downloaded, posted, transmitted, or distributed in any way, or otherwise used for any purpose, by any person or entity, without the express prior written permission of Caraito. You may not add, delete, distort, or otherwise modify the material. Any unauthorized attempt to modify any material, to defeat or circumvent any security features, or to utilize Caraito or any part of the material for any purpose other than its intended purposes is strictly prohibited.

 

11. COPYRIGHT INFRINGEMENT

Caraito will respond to all inquiries, complaints and claims regarding alleged infringement for failure to comply with or violation of the provisions contained in the Digital Millennium Copyright Act (DMCA). Caraito respects the intellectual property of others, and expects users to do the same.  If you believe, in good faith, that any material provided on or in connection with the website infringes your copyright or other intellectual property right, please send us your copyright infringement request pursuant to Section 512 of the Digital Millennium Copyright Act (DMCA), via our contact information, with the following information: 

• Identification of the intellectual property right that is allegedly infringed. All relevant registration numbers or a statement regarding ownership of the work should be included.

• A statement that specifically identifies the location of the infringing material, in sufficient detail so that Caraito can find it on the platform.

• Your name, address, telephone number and email address.

• A statement by you that you have a good faith belief that the use of the allegedly infringing material is not authorized by the copyright owner, or its agents, or by law.

• A statement by you, made under penalty of perjury, that the information in your notification is accurate, and that you are the copyright owner or authorized to act on its behalf.

• An electronic or physical signature of the copyright owner or of the person authorized to act on the copyright owner's behalf.

 

12. PROHIBITED ACTIVITIES

The following activities are prohibited:

• Access, monitor, reproduce, distribute, transmit, broadcast, display, sell, license, copy or otherwise exploit any content of the platform, including but not limited to, using any robot, spider, scraper or other automated means or any manual process for any purpose not in accordance with this agreement or without our express written permission.

• Violate the restrictions in any robot exclusion headers on the platform or bypass or circumvent other measures employed to prevent or limit access to the platform.

• Take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure.

• Deep-link to any portion of the platform for any purpose without our express written permission.

• "Frame", "mirror" or otherwise incorporate any part of the platform into any other platforms or Service without our prior written authorization.

• Attempt to modify, translate, adapt, edit, decompile, disassemble, or reverse engineer any software programs used by Caraito.

• Circumvent, disable or otherwise interfere with security-related features of the platform or features that prevent or restrict use or copying of any content.

 

13. DISCLAIMER OF WARRANTIES

Because of the nature of the Internet Caraito provides and maintains the platform on an "as is", "as available" basis and makes no promise that use of the platform will be uninterrupted or entirely error free. We are not responsible to you if we are unable to provide our Internet Services for any reason beyond our control.

Except as provided above we can give no other warranties, conditions or other terms, express or implied, statutory or otherwise and all such terms are hereby excluded to the maximum extent permitted by law.

You will be responsible for any breach of these terms by you and if you use the platform in breach of these terms you will be liable to and will reimburse Caraito for any loss or damage caused as a result.

Caraito shall not be liable for any amount for failure to perform any obligation under this Agreement if such failure is due to the occurrence of any unforeseen event beyond its reasonable control, including, without limitation, Internet outages, communications outages, fire, flood, or any uncontrollable act of nature.

These terms do not affect your statutory rights as a consumer which are available to you.

Subject as aforesaid, to the maximum extent permitted by law, Caraito excludes liability for any loss or damage of any kind howsoever arising, including without limitation any direct, indirect or consequential loss whether or not such arises out of any problem you notify to Caraito and Caraito shall have no liability to pay any money by way of compensation, including without limitation all liability in relation to:

• Any incorrect or inaccurate information on the platform.

• The infringement by any person of any Intellectual Property Rights of any third party caused by their use of the platform.

• Any loss or damage resulting from your use or the inability to use the platform or resulting from unauthorized access to, or alteration of your transmissions or data in circumstances which are beyond our control.

• Any loss of profit, wasted expenditure, corruption or destruction of data or any other loss which does not directly result from something we have done wrong.

• Any amount or kind of loss or damage due to viruses or other malicious software that may infect a user's computer equipment, software, data or other property caused by persons accessing or using content from the platform or from transmissions via emails or attachments received from Caraito.

• All representations, warranties, conditions and other terms which but for this notice would have effect.

 

14. INDEMNIFICATION

You agree to indemnify, defend and hold harmless the platform, its officers, employees, affiliates and Content Creators against any claims, losses, damages, costs and expenses (including reasonable legal fees) resulting from or related to your misuse of the platform or violation of this clause.

 

15. CHANGES

We may change the platform and these terms at any time, in our sole discretion and without notice to you. You are responsible for remaining knowledgeable about these terms. Your continued use of the platform constitutes your acceptance of any changes to these terms and any changes will supersede all previous versions of the terms. Unless otherwise specified herein, all changes to these terms apply to all users take effect.

 

16. INTEGRATION CLAUSE

This agreement together with the privacy policy and any other legal notices published by Caraito, shall constitute the entire agreement between you and Caraito concerning and governs your use of the platform.

 

17. SEVERABILITY

If any section of these terms is held invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions shall not in any way be affected or impaired. Our failure to enforce or delay in enforcing any provision of these terms at any time does not waive our right to enforce the same or any other provision in the future.

 

18. FORCE MAJEURE

Caraito shall not be liable for any failure to perform due to causes beyond its reasonable control, including, without limitation, fortuitous events, acts of civil authorities, acts of military authorities, riots, embargoes, acts of nature and natural disasters, and other acts that may be due to unforeseen circumstances.

 

19. TERMINATION

Both the user and Caraito acknowledge that failure to comply with these terms and conditions may result in termination of the agreement between both parties.

In case of non-compliance by the user: If the user fails to comply with any of the terms set forth in these terms and conditions, Caraito reserves the right to unilaterally terminate the user's access to and use of the platform. Caraito may take this action without prior notice, and the User will automatically lose all rights to access and use the platform. Furthermore, Caraito shall not be liable for any loss of data or information associated with the user's account.

In case of non-compliance by Caraito: If Caraito fails to comply with its obligations under the agreed terms and conditions, the User shall be entitled to terminate the agreement and stop using the platform. The user shall notify Caraito in writing of the breach and allow a reasonable time for Caraito to remedy the situation. If Caraito does not remedy the breach within the set period, the user may proceed with the termination of the agreement.

Termination of the agreement shall not release either party from any obligations and liabilities that have arisen prior to the date of termination.

Continued use of the platform after termination of the agreement by either party shall imply acceptance of the conditions set forth in the terms and conditions in effect at that time.

 

20. DISPUTE RESOLUTION

Any dispute, claim or controversy arising between a user and Caraito in relation to these terms and conditions and the use of the website, will be resolved exclusively through alternative dispute resolution mechanisms, including mediation and arbitration, as detailed below.

First, both parties agree to make every effort to resolve any dispute informally. This includes direct communication between the parties involved to identify and address concerns or disagreements quickly and efficiently. Users may contact Caraito via the contact information to raise any dispute. Caraito undertakes to respond within a reasonable period of time, providing an opportunity to resolve the problem without resorting to formal proceedings.

If the parties fail to resolve the dispute informally within thirty (30) days of the initial notification of the dispute, the dispute shall be submitted to mediation. Mediation shall be conducted before a neutral mediator selected by mutual agreement of the parties. If the parties fail to agree on a mediator within an additional fifteen (15) days, a mediator will be appointed through a recognized mediation agency. The costs of the mediation will be shared equally between the parties, and the mediation will be conducted in English and at a mutually agreed location or, if both parties agree, through a virtual platform.

If the mediation does not result in a resolution satisfactory to both parties, the dispute shall be resolved by binding arbitration in accordance with the applicable commercial arbitration rules or those of a similar internationally recognized body. The place of arbitration will be in Canada. The language of the arbitration shall be English or Spanish.

The arbitrator shall have exclusive authority to resolve the dispute, including the determination of the applicability and validity of these dispute resolution terms. The arbitrator's decision shall be final and binding on both parties and may be entered as a judgment in any court of competent jurisdiction. Unless prohibited by applicable law, the parties agree to waive any right to take the dispute to court or to participate in a class action.

This dispute resolution clause does not prevent Caraito from seeking injunctive or equitable relief in the event of a violation of intellectual property rights, misuse of the website, or any act that may cause irreparable damage, in which case it may proceed directly to a court of competent jurisdiction without exhausting alternative dispute resolution mechanisms.

By agreeing to these terms, users expressly waive any right to a jury trial and agree that all disputes shall be resolved in accordance with the procedures set forth in this clause, with the aim of minimizing the costs and time associated with formal litigation. The parties shall bear their own costs associated with mediation and arbitration, unless otherwise agreed or specifically provided for by the arbitrator.

 

21. GOVERNING LAW AND JURISDICTION

These terms and conditions shall be governed by and interpreted in accordance with the laws of the United States and Canada. Any dispute related to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of the United States. This applies unless binding arbitration is agreed to in the corresponding section.  

 

22. FINAL PROVISIONS

The use of our platform and the services offered on our platform is conditioned upon acceptance of and compliance with all terms and conditions set forth. This authorization to use our services does not extend to jurisdictions where these provisions are not respected or applied.

Our commitment to compliance with these terms is strictly governed by applicable laws and legal process. Importantly, these terms do not restrict our ability to comply with legal or governmental requirements, including but not limited to those related to law enforcement and the use of our platform. Information provided or collected in connection with the use of our platform will be subject to these requirements.

In the event that any provision of these terms and conditions shall be declared invalid, illegal or unenforceable by any court or competent authority, such decision shall not affect the validity or enforceability of the remaining provisions. The failure or delay in enforcing any of these terms and conditions by us at any time shall not constitute a waiver of our rights to enforce such provision, or any other provision, in the future.

We reserve all rights not expressly granted herein, while at all times maintaining the protection of and respect for our intellectual property rights and prerogatives.

 

23. CONTACT INFORMATION

If you have questions or concerns about these terms, please contact us through our contact forms or by using the following contact information:

Perla World LLC.

Email: info@caraito.com